Shipping Policy

 

All our parts and products are subject to being checked before shipping to our customers to check for qaulity and function if you need to return faulty item(s) please read our returns policy before opening the link below to generate a returns application.

 

Click here to return a product.

Shipping & Carriage

U.K. Mainland Shipping Rates (Excludes Northern Ireland & Scottish Highlands)

FREE CARRIAGE will apply to all orders over £125.00 inc VAT to a U.K Mainland Address (Some exceptions will apply i.e.: Roof, full floors & other volumetrically large items) in which this is subject to any change deemed neccessary by us at anytime in which customers will be notified.

For all orders under £100.00 (plus vat) or when postal charges are applied the actual postage charge will take into account the final size & volumetric weight of the packaged items. 

Due to the nature of how some courier comapanies work and operate, Highlands and Islands customers may find their order will default to a quote due to the shipping criteria.

Current U.K Mainland postage costs as of 01/01/2023 (plus vat)

Tracked 48hr small packet parcel £6.49 / Non tracked small packet parcel £4.99 (own risk)

Courier 2-3 day £7.50 / Courier 24hr £9.99 / Oversize item £14.99 - £19.99 /

Delivery Terms

UK Mainlands

All Postal orders received before 13:00 will be posted that day,  they are all shipped on a 24Hr/48Hr basis depending on what has been selected, and should be delivered the following day if 24Hr is selected (this is not quaranteed by us or the courier) the exception to this is if you live off the UK mainland , delivery to those areas is based on Royal Mails delivery time, these you can get from the Royal Mail website, (www.royalmail.com).

All orders received before 13:00, which are too large to go by post and are received before 13:00 are also shipped the same day by courier,  if you have paid the next day delivery fee then expect to receive the item the next working day,   All free deliveries are sent on a 2-3 day delivery service.

When ordering goods for or to a buisness or thrid party address, the buisness name and unit number must be included in the delivery address this will ensure the order is delivered in timely manner.

We can not gaurantee next day delivery if a problem has occured within the postal system or courier service network.

For next day delivery orders placed before 13:00 of a Friday we aim for that order to be delivered on a Monday,  Friday orders received into our ordering system after 13:00 orders should be deliverd by Tuesday.

If the small packet untracked service has been selected and the item goes missing in the post system, the responsibility lies with the purchaser to pay for a replacment item. 

 

Highlands and Islands (Scilly Isles, Isle of Man, Scottish Highlands & Islands)

The exception to the above is if you live in what is classified as Highland and Island then the delivery will take a little longer depending on the postcode, most deliveries to these locations are normally completed in 3-5 days.

International Shipping Rates

IMPORTANT - THE CHARGE BANDS UPWARD FROM 1.6Kg EXCLUDING PACKAGING ARE APPROXIMATELY EVERY 25Kg AS CALCULATED, THIS OFTEN MEANS THAT YOU CAN ADD SOME PARTS TO YOUR ORDER WITHOUT ANY EXTRA CARRIAGE. i.e. IF THE WEIGHT OF THE GOODS IS LOWER THAN 25KG YOU CAN ADD GOODS THAT BRING THE TOTAL UPTO 24KG WITH NO EXTRA COST, FOR BEST VALUE CARRIAGE ALWAYS TRY TO BE NEAR THE TOP LIMIT OF THE WEIGHT BAND THAT YOUR ORDER IS IN. (i.e 24kg once over this the carraige band is calculated as 50kg).

 All International Orders up to 1.7kg including packaging are dispatched by Airmail size limits apply to this service in the case of an oversize item being included the order will default to quotation. Orders over 2Kg including packaging are dispatched by Air & Land Carrier. PLEASE NOTE: Some exceptions will apply i.e. Roof, Full floors & other volumetrically large items. Our checkout will automatically calculate the weight & volume and resultant carriage cost of most orders. All prices quoted are subject to VAT at the current rate where applicable. All overseas orders will be charged according to weight & volume. If not automatically quoted please proceed to checkout and click for a quote by return email. *** We reserve the right to amend any prices without prior notice *** The following guide for delivery times is issued by the Royal Mail & our Carriers and inevitably will vary.

Additional Notes, Whilst the carriage from completed orders cannot be shared with any new order we will do our best to physically add additional parts to a completed order wherever feasible. Complications with carriage weight bands can easily occur if additional weight is added to a completed order. For example, where most carriage weight bands including packing change at 30kg it may be possible just by adding 150g to a parcel of 29.95kg to cause it to go into the next weight band and so incur an additional carriage cost of 7.95 to the U.K. or 39.95 to much of Europe. In this example it would be much cheaper to send the additional parts as a separate order by Royal Mail to the U.K. or Airmail to Europe. Comparative additional costs would be £1.50 & £2.50 respectively.

 

Delivery Estimates for Overseas Shipping 

Europe	Airmail in working days	Carrier in working days
Austria	3	4
Belgium	3	3
Channel Islands	3	4
Denmark	3	3
Finland	3	4
France	3	3
Germany	3	3
Greece	3	7
Irish Republic	3	3
Luxembourg	3	3
Malta	6	7
Netherlands	3	3
Norway	3	3
Portugal	3	5
Spain	3.5	4
Sweden	3	5
Switzerland	3	4

 

Rest of World	Airmail in working days	Carrier in working days
Australia	7	8
Canada	7	7
Canary Islands	7	8
Central Africa	8	10
Cyprus	6	6
Falkland Islands	9	11
Hong Kong	6	5
India	8	9
Indonesia	8	9
Israel	7	7
Jamaica	7	7
Japan	7	8
Kenya	8	10
Korea	7	9
Malaysia	7	9
Malawi	8	12
Mauritius	7	8
New Zealand	7	9
South Africa	8	10
Thailand	7	8
U.S.A (May be delayed by US Customs)	7	7
Zimbabwe	8	12

*Please note that these shipping times are estimates and any shipment may be delayed.